Why Asset-Centric Field Service Changes How Teams Think About Service

Leigh-Anne Nugent

Published on: 01/04/2026

A practical Office Hours Insight session on Asset Service Lifecycle, connected asset thinking, work plans in partner experiences, and why first-time fix rate should be treated as a service outcome, not just a metric.

Service Strategy & Aftermarket

What the Future of Salesforce Field Service Looks Like Right Now

Tinker Time Labs

Published on: 31/03/2026

A practical look at the future of Salesforce Field Service, including AI as a workforce multiplier, connected asset strategy, lifecycle thinking, and why smarter service design starts upstream.

Salesforce Field Service Innovation